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Insurance Accommodation Partners
Fast, reliable temporary housing for your policyholders in London.
When your policyholders need temporary accommodation in London, you need a provider you can trust to move quickly, communicate clearly, and deliver a standard of property that reflects well on your service. The Good Stay Co works with insurers, loss adjusters, and claims management companies to provide fully furnished, move-in ready properties across London — with placements typically confirmed within 24–48 hours of referral.
We handle the accommodation. You focus on the claim.
Insurance
Why Insurance Professionals Choose Us
We work closely with insurers and claims teams to provide fast, reliable temporary accommodation when policyholders need it most. With rapid response times, high-quality homes, and simple direct billing, Kova Stays ensures every placement is handled smoothly and professionally.
Speed You Can Rely On
We understand that when a referral comes in, urgency matters. Our team responds to all insurance referrals within 2 hours during business hours, and we aim to have a confirmed placement within 24–48 hours. For emergency placements, our out-of-hours line is available.
Properties That Reflect Well on You
Our properties are fully furnished, professionally maintained, and stocked with everything a family or individual needs from day one. Your policyholders arrive to a clean, well-presented home — not a last-minute stopgap. That reflects directly on the quality of your claims service.
Direct Billing — No Cost to the Policyholder
We invoice you or your appointed claims management company directly. Policyholders have nothing to pay and nothing to administer. All invoices are itemised, clear, and compliant with insurer billing requirements.
Flexible Duration
Whether a placement needs to last two weeks or six months, we adapt to the claims timeline. We’ll keep you updated throughout and can extend or adjust placements as circumstances change.
A Single Point of Contact
Each partner organisation has a dedicated liaison at The Good Stay Co. One person to call, one inbox to manage, and one consistent standard of communication throughout every placement.
What Every Property Includes
- Fully furnished throughout — bedrooms, living areas, dining space
- Fully equipped kitchen with appliances, cookware, and essentials
- All utilities included — gas, electric, water, high-speed WiFi
- Fresh bedding, linen, and towels ready on arrival
- Family-friendly options available — cots, high chairs on request
frequently asked questions
Use our dedicated partner referral form on the Insurance Stays page, or contact your assigned liaison directly by phone or email. We’ll need the number of occupants, preferred location, required move-in date, and any specific requirements.
We respond to all insurance referrals within 2 hours during business hours with confirmed options. For emergency placements, we will do everything we can to move as fast as possible on our end — simply contact us and we’ll get straight to work.
We invoice the insurer or appointed claims management company directly. Policyholders are never billed directly. All invoices are itemised and formatted to meet standard insurer billing requirements. Preferred partner billing arrangements can be set up in advance.
Yes. We offer flexible, rolling arrangements and can extend placements in line with the claims timeline. Just notify your liaison and we’ll confirm availability and update the billing accordingly.
We have properties across London. When submitting a referral, let us know the preferred area or proximity to schools, workplaces, or the original home address and we’ll match accordingly.
Yes. We have family-friendly properties with appropriate bedroom configurations. Please include any specific requirements in the referral form.
Contact our partnerships team directly. We offer preferred partner rates for regular referral volumes and can align our processes with your internal claims workflows. There are no setup fees — we work on a per-placement basis.
Become a Partner
If you’re an insurer, loss adjuster, or claims management company looking for a reliable accommodation partner in London, we’d welcome the conversation.
- No setup fees — we work on a per-placement basis
- Preferred partner rates available for regular referral volumes
- Dedicated onboarding to align with your internal claims processes
- Full documentation provided for compliance and audit purposes